Shipping & Returns

Shipping Policy:

At Soul Sisters Skincare, we strive to provide the best possible delivery service to our customers. We currently offer shipping throughout Morocco with express delivery available for faster service.

Order Processing:

All orders are processed within one working day. We aim to ship all orders as quickly as possible, but please allow up to 48 hours for your order to be dispatched.

Delivery Timeframes:

Delivery times depend on your location within Morocco. Customers in Casablanca can expect their orders to arrive within 1-2 working days, while customers in other cities can expect delivery within 2-4 working days.

Shipping Fees:

Shipping fees are calculated at checkout and vary depending on your location.

Return Policy:

We want you to be completely satisfied with your purchase from Soul sisters Skincare, If for any reason you are not, we accept exchanges for products that are defective or arrive broken.

Please note that we cannot accept returns for products that have been opened or used. If you have any concerns about your purchase, please contact us within 48 hours of receipt with pictures of the product and a brief description of the issue. We will then issue an exchange for your order.